Last Updated: January 2025
Website: http://smartiflix.site/
Contact Email: contact@smartiflix.site
1. Introduction
Welcome to SmartiFlix. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our website or IPTV services.
By using SmartiFlix, you agree to the practices described in this policy. If you do not agree, please discontinue use of the website and service.
2. Information We Collect
We may collect the following types of information:
Personal Information (provided voluntarily)
- Name (if entered during registration or checkout)
- Email address
- Contact details for customer support or subscription activation
Account & Subscription Information
- Service plan selected
- Renewal/activation status
- Support-related messages
Automatically Collected Information
- IP address
- Device type, operating system, browser information
- Usage logs, page interactions & referral links
- Cookies & tracking identifiers
3. How We Use Your Data
We use your information to:
- Create and manage your account
- Process orders and subscriptions
- Provide IPTV access and customer support
- Improve platform performance & user experience
- Communicate updates, service alerts, and promotional offers (optional)
- Prevent fraud, abuse, or unauthorized access
We do not sell personal information to third parties.
4. Cookies & Tracking Technologies
SmartiFlix uses cookies to enhance your experience, including:
- Keeping you logged in
- Remembering settings & preferences
- Analytics and performance monitoring
You may disable cookies in browser settings, but some features may not work correctly without them.
5. Payment Information
Payments on smartiflix.site are processed securely through trusted third-party payment gateways.
SmartiFlix does not store or have access to full credit card details.
6. Data Sharing
We may share necessary data with:
- Payment processors
- Email delivery & customer support tools
- Anti-fraud and security systems
Only data required for operational purposes is shared.
We do not share personal data for advertising purposes.
7. Data Retention
- Account & billing details are stored as long as the subscription is active or required for legal compliance.
- Support emails and logs may be retained for customer service & security purposes.
- You may request deletion of your data anytime (see Section 10).
8. Embedded or External Content
Pages on smartiflix.site may include external links or embedded content (videos, images, etc.).
External sources may collect data independently under their own privacy policies. We are not responsible for third-party content or tracking.
9. Security
We implement technical and organizational measures to protect personal information.
While we work to maintain security, no online system is completely risk-free.
Use of the service is at your own discretion.
10. Your Rights
As a user, you may:
- Request a copy of the data we hold about you
- Request corrections to inaccurate information
- Request account/data deletion
- Withdraw consent for marketing communications
To submit a request, contact us at:
We will respond within a reasonable timeframe.
11. Children’s Privacy
SmartiFlix does not knowingly collect information from users under 18.
If we learn data was collected from a minor, it will be deleted promptly.
12. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised update date.
Continued use of SmartiFlix means you accept updated terms.
13. Contact Information
For privacy-related questions or requests, contact us:
📧 contact@smartiflix.site
🌍 Website: http://smartiflix.site/